The Courtyard has been recognized among the Elite 1% properties in the nation with the best online reputation for 2019. The Elite 1% ORA™ Power Ranking is an annual ranking developed by J Turner Research. Based on monthly online reputation research of over 116,000 apartments across 21+ review sites and internet Listing Services (ILSs), J Turner assigns an independent Online Reputation Assessment Score (ORA™ Score) to each property, and this score determines a property’s rank. J Turner Research is an independent market research and online reputation management company exclusively serving the multifamily industry.
For the year 2019, 1,290 properties earned the Elite 1% distinction. To be eligible for this ranking, a property had to register a minimum ORA™ score of 90. The ORA™ score, based on a scale of 0–100, is an aggregate compilation of an apartment’s ratings across 21+ review sites and ILSs. The Courtyard scored 94. The national average score is 63.05.
Senior property manager Angie McCalment, who has managed The Courtyard since 1993 said, “We are thrilled to be recognized among the top properties in the nation for our excellent online reputation. We are committed to exceeding resident expectations and are incredibly grateful to them for acknowledging our efforts online. We take immense pride in this distinction by J Turner Research. 
Our team has worked hard to keep those who visit or call The Courtyard home taken care of. It is great to have them stay with us for many years. We are proud to call Garland home. This recognition is a validation of my team and my residents. We thank all our residents for their encouraging feedback on various online platforms. We also want to thank The City of Garland and all they do to help to keep us at the top in performance. We are very proud to place Garland on the map by The Courtyard winning this ranking. Out of 1,290 properties this year, The Courtyard was the only property in Garland to make the list. We are glad this list recognizes Garland as a great city to live in.”
About J Turner Research: J Turner Research is the leading full-circle online reputation management firm that empowers clients with data to drive revenue. With our unique 360-degree process, we enable companies to enhance resident satisfaction, increase closing ratios and improve online reputation. Our Online Reputation Assessment™ (ORA™) score serves as the industry standard for measuring a property’s online reputation. https://www.jturnerresearch.com/.